Tag Archives: TM

Asia-America Gateway Cable System Faulty

Telekom Malaysia (TM) issued a statement few hours ago regarding to recent (since 17th September) internet slow down, especially when visit to websites hosted in US. This connectivity issue is related to a part of failure in Asia-America Gateway (AAG) Cable System.

Asia-America Gateway Cable System

According to the TM statement, this was due to Hong Kong segment failure, however repair work will only begin on Wednesday, 1 October 2014 and expected to be completed on Monday, 6 October 2014. The repair work is largely depends on the sea condition. If there is any typhoon or tsunami, the repair would probably being delayed.

During this period, Internet users may experience some degree of service degradation such as slow browsing and high latency while accessing international websites mainly hosted in the United States (US), North Asia and Europe. Customers using Virtual Private Networks (VPNs) and other critical business applications linked to US, North Asia and Europe may also experience some level of service degradation.

Continue reading Asia-America Gateway Cable System Faulty